When you sign up for Go Care Hero, we want to make sure you never miss an important update! As part of our service, both caregivers and families are automatically enrolled in our email and text (SMS) notification system. These alerts are designed to keep you informed about all key events and activities related to your account.
For Care Heros:
As soon as you complete your sign-up process, you will automatically start receiving notifications via email and SMS. This includes:
Job Alerts: Get notified when new caregiving opportunities become available that match your profile.
Interview Reminders: Receive reminders for any scheduled interviews with families.
Appointment Reminders: Stay on top of your upcoming appointments or jobs with timely alerts.
Job Confirmation: Be informed when a family has confirmed you for a caregiving job.
We understand how important it is to stay organized, and these notifications will ensure that you are always up-to-date.
For Families:
To make your experience as smooth as possible, we also automatically enroll you in email and SMS notifications upon sign-up. You will receive:
Caregiver Confirmation: Get notified when a caregiver has been confirmed for your request.
Interview/Call Reminders: Receive timely reminders for scheduled calls or interviews with potential caregivers.
Upcoming Visit Alerts: Never miss a scheduled visit or appointment with a caregiver, thanks to our upcoming visit notifications.
How It Works:
Automatic Enrollment: You don’t need to do anything extra—enrollment in both email and SMS notifications is automatic when you sign up.
Opting Out: If you prefer not to receive these notifications, you can easily opt out by following the instructions provided in the email or by texting "STOP" to opt out of SMS notifications.
We believe that staying connected is key to a successful caregiving experience, and we’re here to help make that easy for you. If you have any questions or need further assistance, please reach out to our support team.
