About Us
Our founder, Jamie Gong, with her grandmother, Suiying on a tram together!
My grandmother Suiying was an incredible woman who embodied resilience, strength, and love. At just 16, she began supporting her family, she took on the responsibility of supporting her family, working tirelessly to provide for her parents and siblings. Despite the challenges of raising three children largely on her own while her husband was away, she managed to put them all through college. Even when faced with the devastating diagnosis of cancer, she fought with grace and determination, never losing her zest for life.
As my grandmother aged, she was diagnosed with Alzheimer's Disease. My family spent countless hours trying to find the perfect care for her so that she could remain in the comfort of her own home. We quickly realized how challenging this process could be, navigating the complexities of finding reliable, compassionate caregivers who could meet her unique needs.
This deeply personal experience ignited a fierce passion within me to transform the lives of seniors and their families. I founded Care Hero with the unwavering belief that every individual, regardless of age, deserves to live with purpose, joy, and connection.
Our Mission
At Care Hero, we are on a mission to empower seniors and their families through compassionate, reliable care. Our commitment is to provide a service that transcends the basics, offering families peace of mind and ensuring seniors feel valued, cared for, and connected to their community.
Our Story
As a team, we intimately understand the joys and challenges of caring for aging loved ones. We have witnessed firsthand the immense demand for quality care as the Baby Boomer generation enters their 80s, a time when support needs often intensify. With over 80% of older adults expressing a preference to age at home, particularly in the wake of the pandemic, we recognize the critical need for reliable, affordable, and personalized in-home care solutions.
However, the current reality is far from ideal. Families often find themselves overwhelmed by the astronomical costs of care, while this financial burden is exacerbated by the inconsistent quality of care due to high caregiver turnover rates and limited options for personalization.
Our platform harnesses the power of advanced technology to revolutionize the care experience. By simplifying the process of finding the perfect caregiver match based on each family's unique needs and preferences, we alleviate the stress and uncertainty often associated with this critical decision.
Our comprehensive approach includes rigorous background checks, streamlined scheduling, automated payroll, and ensuring compliance with all relevant regulations. By shouldering these administrative burdens, we allow families to focus on what truly matters – spending quality time with their loved ones and creating cherished memories.
At Care Hero, we are driven by the profound love and respect we hold for the seniors in our lives, like my grandmother Suiying. Through our innovative, person-centered approach, we are committed to honoring their legacy and revolutionizing the way we care for our aging population. By harnessing the power of technology and compassion, we aim to create a world where every senior can age with dignity, purpose, and unbridled joy. Join us in our mission to redefine the future of senior care.
Personalized Home Care
You Can Trust
Our compassionate caregivers are carefully selected and trained to provide the highest quality care, tailored to your loved one's individual needs and preferences.
Tailored Companionship for Your Needs
We believe that companionship goes beyond the traditional sense. Whether it's engaging in a favorite hobby, learning a new skill, or simply enjoying a heartfelt conversation, our caregivers are here to enrich the lives of our clients.
Reliable Transportation at Your Service
Our transportation services are designed to provide seniors with the freedom and flexibility to stay connected with their community. From medical appointments to social outings, our drivers ensure a safe, comfortable, and enjoyable ride every time.